As discussion about the health care sector approaches a full howl, here are some thoughts regarding principles I believe should be guiding discussion about health care innovation:
1.
Change the reward structure. A major problem with the health care system is that it rewards treating the sick. I believe the system should be re-imagined as a wellness support system. By increasing the baseline wellness level, resources needed to treat illness due to preventable causes, overall cost of health expenditures would reduce freeing up resources that could be directed elsewhere (perhaps to aid those with catastrophic health issues such as your friend). This tool lets you
fiddle with wellness ROI. Essential to wellness program success is careful targeting of behaviors to change.
2.
Personal responsibility. I believe that health is a personal responsibility. We each have a responsibility to actively pursue a health. System incentives should be aligned with pursuit of healthful life.
Incentives in the form of modest co-pays, and the like, insulate consumers from the cost of health care. Consumers, rationally, are less price sensitive as a result. Consumers need to have incentive to be concerned about the cost of health services. Increasing price sensitivity of consumers will increase pricing pressure on health care providers.
3.
Empower innovation. Innovation is the only path to reducing the cost of health services while simultaneously increasing the quality of health care. Encourage entrepreneurs to do what they do so well: create effective solutions to problems. Innovation is needed in myriad areas, including diagnostic and delivery technologies and in business models. Christensen, in
The Innovator's Prescription: A Disruptive Solution for Health Care
, provides an outstanding blueprint for how to empower innovation in the health care sector.
A challenge of innovation is that innovation spurs changes in consumer expectations. Expectations re. what the health care system can deliver (e.g., ., what can be treated) are a function of the system's ability to innovate and get rewarded for that innovation. The more the system can deliver, the more we expect of the system; the more treatment we expect to be included in our health care coverage.
4.
Focus on outcomes rather than inputs or specific solutions. A focus on outcomes spurs innovation that can yield better outcomes at lower costs. A focus on outcomes is consumer-centric; it puts the focus on quality of patient care rather than on the caregiver.
5.
Health care, is a complex adaptive system. System improvement is a function of the system being able to cycle, adapt, and 'emerge'. This implies identifying and removing barriers that inhibit system innovation and adaptation.
6. The market is smarter than any individual entity (human or organization). Ergo, the health care system will operate most efficiently -- yielding the optimal patient outcomes -- when barriers to market function are systematically identified and removed.
These thoughts are necessarily incomplete and preliminary.
